community feedback


Our community feedback form is live now, and will be accepting responses until 4th October 2024.

Please click here to complete the online form. All responses will be reviewed by our team and will be used to inform future decision making at Brockwell Live.

community faqs

  • We value the feedback from our local community and host regular sessions as a platform to share any questions or concerns, as well as an opportunity for all to meet our team.

    Thank you to all who attended our drop-in sessions this year, and we look forward to seeing you all again next year.

  • In 2024 we introduced a monthly community mailer, which is sent out to everyone in our address book in order to keep people informed of our plans. If you would like to join this list, please add your details here.

    We are also keen to talk to resident associations in order to distribute information to local residents. If you run an association, please contact us on community@brockwell-live.com

  • You can contact your Brockwell Live Community Liaison Team who will do their utmost to support and advise on any issues or concerns you may have. The team are reachable through the below:

    community@brockwell-live.com

    localbusiness@brockwell-live.com

    You will receive a receipt to confirm we have received your email, and the team will get back to you within 5 working days.

  • Guest list donations will all be contributed to the Brockwell Live Community Fund, which supports a variety of local community projects in our neighbourhood. This is in addition to the park rent and PIL.

    Please download our eligibility criteria here for prospective applicants in 2024. For further details, please click here.

  • Financial negotiations about the park rent with Lambeth Council are subject to commercial confidentiality. However, the income from Brockwell Live helps pay for park maintenance, including the £500,000 annual cost of maintaining Brockwell Park, and to fund the Lambeth Events team who deliver over 200 community events a year.

    In addition to the rent, Brockwell Live contributes £100k each year to the Park Investment Levy (PIL) which is ring-fenced for park improvements only. The park investment levy is transferred to the Parks department and in consultation with the Brockwell Park Community Partners is spent on various projects, including biodiversity initiatives, restoration of heritage facilities (such as the Listed clock tower outside Brockwell Hall), and enhancements to play and sport facilities.

    PIL is not used for park repairs, which are funded by Lambeth, or for repairs after the events which are funded by the event organiser.

    Furthermore, Brockwell Live has donated over £139k to local community projects since 2019, and for more information on this and how to apply, please see here

  • Brockwell Live undertakes a business engagement programme in order to support and promote local businesses. This includes a dedicated business phone number and email address, which can be used to report things relating to the events to us, in real time. The phone number will be distributed as part of the business mailout, which will be sent to you before the event, and the email address runs year round on localbusiness@brockwell-live.com.

    Our business engagement for 2024 included the following:

    A call out through the community mailer and festival social media, this was for businesses to sign up to the following:

    Our yearly Local Business Map which will be hosted in partnership with Brockwell Live and Woov Festival app.

    Selected businesses will be featured in a Local business spotlight on the individual festival’s mailing list.

    In 2024, Brockwell Live partnered with businesses local to the park to offer discounts and encourage spend among staff.

  • The event organisers aim to protect Brockwell Park as much as possible. We use over 11,000m2 of temporary roadways and walkways in order to help minimise the impact to the grass within the park.

    Brockwell Live works with park stakeholders including the Lambeth Landscapes team, the Parks and Sports Development Officer and the Arboricultural Officer to understand our impact on trees, wildlife, and biodiversity. Our plans include designing the site in such a way as to have minimal impact on the flora and fauna of the park, monitoring noise, limiting working hours, and tracking ground conditions throughout our time on site.

    Once the event period is complete on June 16th, no further major commercial events will take place in Brockwell Park. All public spaces will be cleaned and returned to the best possible standard by the event organisers and any ground repairs will be led by London Borough of Lambeth. A handover is undertaken between Lambeth Landscapes team, the Parks and Development teams, Lambeth Council, and the Brockwell Live team at this point. All cleanup and reinstatement costs will be funded by the event organisers.

    Brockwell Live works closely with the Lambeth trees team and Parks officers in order to protect the trees within the footprint and outside of it. This includes designing the site to ensure nothing falls within the tree line, and using ballast where we are situated close. The Lambeth trees team are involved in all stages of the planning and site design, and have sign-off of all areas of the site before the construction begins. Brockwell Live has no involvement in the management of dead or dying trees within the park. More information on this can be found here.

    For further information on park repairs, please contact: events@lambeth.gov.uk.

  • Brockwell Live has been approved to take place within the boundaries of Lambeth’s Event Strategy and Event Policy 2020 – 2025, in addition to an agreed Events Framework on Brockwell Park in consultation with the Brockwell Park Community Partners.

    Brockwell Live goes through a rigorous event application process and additional legislative and statutory procedures such as licensing and building control before our event. Our event plans are scrutinised at every stage of the planning by Officers, Councillors and agencies within the Safety Advisory Group (SAG) including MET Police Events and Licensing teams, NHS, TfL, and various Lambeth departments.

    Our events are always subject to the debrief, pre-planning, consultation, and Safety Advisory Group (SAG) processes. No event in Brockwell Park is authorised until council officers and responsible agencies within the SAG are satisfied that any learning from the previous event has been considered and mitigated where possible.

    In consultation with stakeholders, the Brockwell Live series takes place in the Spring so that the park is available for the community during the school holidays.

  • Sound of all types, including sub-bass, registers on monitoring equipment. Lambeth have established specific maximum sound levels for all event organisers in the borough, including Brockwell Live. The maximum sound levels and sound level monitoring locations for the main open spaces in the London Borough of Lambeth including Brockwell Park, as follows:

    - The maximum Music Noise Level (MNL) shall be 75dB L(A)eq, 15 minutes (free field) outside any noise sensitive premises.

    - The maximum low frequency Music Noise Level (LFMNL) shall be 90 dB L(C)eq, 15 minutes (free field) outside any noise sensitive premises.

    Levels are constantly monitored by a reputable sound consultant (appointed by the Council and independent of the festival organiser).

    Brockwell Live is subject to a premises licence issued under the Licensing Act 2003, which includes conditions that relate to the management and reporting of noise.

  • We work to a sustainability policy, and are always aiming to reduce the impact of our music festivals. Full details on the measures we have taken, and areas in which we are looking to improve are available here.

  • Every year we run a resident ticket ballot to distribute free tickets to those in the local area. Details about the 2025 ticket ballots will be released in Spring 2025.

    f you have tickets and would like to ask a question then please contact community@brockwell-live.com.

  • In the aftermath of Brockwell Live and Lambeth Country Show, inspections were conducted to assess the condition of the grounds. This review allowed us to identify areas needing attention and plan the necessary restorative measures to ensure safety and restore the grounds.

    Various impacts were observed, including soil compaction, uneven surfaces, and areas of grass loss. To address these issues, we began preparatory work at the end of June, aiming to prepare the ground for seeding and encourage regrowth. However, due to the warm weather conditions, it was determined that seeding would not be effective as the grass would not germinate properly.

    As a result, the initial phase of work focused on preparing the soil, but we postponed seeding until the weather conditions would be more favourable. With the arrival of better conditions for grass growth, we are now set to begin the next phase of works this week, which will offer the best opportunity for successful grass germination and growth.

    We are using professional guidance and sustainable practices, including soil treatment and reseeding, to rehabilitate the affected areas. We have also initiated weed management efforts, and the improved weather conditions should support better progress moving forward.

    We appreciate your patience as we continue to work towards restoring the grounds to their original condition while ensuring minimal environmental impact and maintaining public safety. Thank you for your understanding.

  • The safety of members of the public and our staff is our top priority and following the unexpected heavy rainfall the condition of the park was not suitable to go ahead with the Brockwell Bounce event. The team are in the process of laying ground protection to ensure the site is safe and accessible for Mighty Hoopla and Lambeth Country Show and we look forward to welcoming local families at a new additional event this summer that will be staged by the organisers this summer for the local community.

SIGN UP TO OUR MAILING LIST

If you would like to receive occasional updates on the actions Brockwell Live are taking in the community, including details on our community fund, community drop-in sessions, resident tickets and relevant event information, please sign up for our mailing list.

Click here to sign up.